Clients
As you can see, our clients range from a variety of different industries:
Agilent Technologies
Bristol-Myers Squibb
Centocor
Comcast
Constant Contact
Detour Destinations
Dick's Sporting Goods
Gate1Travel
Hotwire Communications
Johnson & Johnson
King Pharmaceuticals
McGraw-Hill
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Newsberry
Palm, Inc.
Penn Mutual
Pfizer
Philly2night
Quicken Loans
Russound
SUNY Upstate Medical University
University of the Sciences in Philadelphia (USP)
University of Pennsylvania Health System
Valeant
Wyeth
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Testimonials
“Kyle is one of the best usability interviewers I have worked with. Not only is she very natural leading standard task-based interviews, but she is also a master at leading more open, on-the-fly sessions in which each customer defines his own tasks. Her skills, however, run far beyond simple moderating. She is able to easily turn the business need into a research guide, clearly synthesize and present the findings, and work well with the internal team. On top of all this, she brings the projects in on-time and within-budget. Kyle is a pleasure to work with and produces exceptional work. I strongly recommend her.”
Usability & Research Manager, EMG eBusiness
Holly Phillips
Agilent Technologies
“Usable Interface helped make the launch of our Intranet a success! Kyle demonstrated the importance of iterative usability testing to our team. She shared her knowledge and methodology to help us incorporate user-centered design and testing in future projects.”
Director, eBusiness Communications
Robert Bonsall
Penn Mutual
"Kyle's professionalism and dedication to delivering quality at every milestone enable our UE team to meet and exceed the business's expectations relative to user testing, interaction design and user research. We look forward to opportunities to work with her going forward."
Director, Internet Strategy & Operations
Thomas Squeo
McGraw-Hill
“The user research and usability testing that was conducted for us by Kyle was invaluable. We now understand what areas of our site are not meeting the needs of our users and how to go about offering a better online experience.”
Web Manager
Amy Christopher
University of the Sciences in Philadelphia (USP)
“As a search engine optimization company I know that our efforts to drive traffic are not fully realized if the processes by which people interact with our sites are not intuitive and easy to use. That is precisely why Kyle Soucy has worked with us on numerous web projects in various capacities as it relates to user focused design/web process optimization.”
Founding Principal
Wil Reynolds
Seer Interactive
“Kyle constantly impresses me on her ability to utilize user-centered design techniques to solve real business problems, not just boxes and arrows that explain concepts. The results achieved from her work are the best demonstration of her skills.”
Founding Principal
Chris Nagele
Wildbit
“Kyle is one of the sharpest minds in today's world of usability research and interaction design. Because of this, Usable Interface floats at the top of list of firms we recommend most to our key clients for solving critical design problems. Everyone we've referred to her has come back glowing about the improvements to their design and how pleased they are with Kyle's insights and professional results.”
Founding Principal
Jared Spool
User Interface Engineering (UIE)
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