Viator - a TripAdvisor Company: Conducting a diary study with travelers to better understand how they prepare for trips, research the destination, and find things to do.
Epicurious: Conducting iterative usability testing on a new mobile app design that would also incorporate the recipes from Bon Appétit.
Electrolux: Conducting UX research on various kitchen appliances, including: microwaves, wall ovens, washing machines, and dishwashers.
YouTube TV: Conducting field research to better to understand people’s behaviors while watching their favorite television shows with their friends.
Intuit - Quick Books: Crafting a research study to better understand how existing customers are using QuickBooks.
TheLadders: Conducting a longitudinal research study and iterative rounds of usability testing to create a new mobile app for job recruiters.
Russound: Conducting field research with customers and usability testing to ensure the successful launch of a new touchscreen device for an entertainment system.
Dick's Sporting Goods: Conducting usability testing on a complete B2C eCommerce website so they can relaunch with confidence!
Keysight Technologies: Conducting iterative rounds of remote usability testing with over a hundred customers to improve the design for online product selection and quoting.
Scholastic Reading Club: Conducting usability testing to improve the online ordering process for parents and teachers.
Scholastic Art & Writing Awards: Conducting usability testing with high school students to improve the submission process for an online art portfolio and scholarship program.