Do you know what your users need and want? Have you talked with them yet? It's impossible to create any kind of user-centered design without knowing who your users are. User requirements gathering is one of the most important steps in building a usable interface.
Don't let the launch of your product, website, or application be the first time it's put in front of an end user. You can find out long before your product goes live if it's easy to use and meets your user's needs.
Does your team lack the skills needed to bring UX research in-house? Are you looking for a speaker for your next UX event? A custom talk or workshop on various topics in UX research can be crafted to fit your needs.